The rise of artificial intelligence has sparked trepidation across various sectors. These intelligent tools, capable of performing tasks once thought exclusive to humans, have become increasingly ubiquitous. Yet, beneath the glossy facade lies a complex reality that often gets overlooked. Unmasking AI requires a nuanced approach, one that analyzes

By in the coming years, AI voice agents will transform customer service, providing a more effective and tailored experience. These intelligent systems can understand natural language requests, offering instantaneous support to customers round the clock. Regarding simple queries or complex situations, AI voice agents will be able to handle them with